Service Delivery Policy

Digital delivery

Products are delivered digitally. Depending on the confirmed order, delivery may consist of access instructions, downloadable files, course materials, preset packages, plugin settings, or related documentation sent to the customer information confirmed for the purchase. No physical shipment is included unless expressly agreed in writing.

Order confirmation

Before purchase, the product name, price, intended software or version, included files or access, separately required third-party tools, and delivery information should be confirmed. A website inquiry is not an order confirmation.

Delivery timing

Delivery begins after payment and required order information are confirmed. The specific delivery estimate is provided during the confirmed purchase process. Security review, incorrect contact information, payment verification, large file transfer, or provider outages may delay delivery.

Customer responsibilities

• Provide a working email address and accurate order information.
• Review spam, quarantine, and storage limits.
• Maintain compatible, legally obtained software and any stated plugins.
• Download and back up permitted files within the stated access period.
• Keep access links, account details, and licensed materials private.

Missing or failed delivery

If confirmed delivery does not arrive within the stated estimate, contact support@avisibleimprint.com with the order reference and product name. Do not submit multiple new purchases for the same item. Delivery records may be checked and, when appropriate, access instructions or files may be sent again to the verified purchaser.

Updates and compatibility

A purchase includes only the version and scope identified in the confirmed order or product license. Future course revisions, new software versions, additional presets, extended support, and third-party updates are not included unless expressly stated.

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